Search found 409 matches

by Evans
Fri Jan 27, 2023 8:35 am
Forum: Ultimate Powerbox
Topic: Unity app does not show any equipment
Replies: 7
Views: 626

Re: Unity app does not show any equipment

Please follow this process. Usually these issues have to do with faulty config files or corruption in database configuration settings.

https://pegasusastro.com/troubleshootin ... 4d9afb2a02
by Evans
Sun Jan 22, 2023 8:30 am
Forum: Uranus Meteo Sensor
Topic: Uranus Meteo - ASCOM data flow through?
Replies: 1
Views: 67

Re: Uranus Meteo - ASCOM data flow through?

It seems that ASCOM does not have a method to display GPS coordinates.
by Evans
Mon Jan 16, 2023 7:11 am
Forum: Pocket Powerbox Micro
Topic: Power Box Micro
Replies: 1
Views: 58

Re: Power Box Micro

You an use it. No problem with that.
by Evans
Mon Jan 16, 2023 7:10 am
Forum: Software
Topic: Software for Gen 1
Replies: 2
Views: 230

Re: Software for Gen 1

It is on the product page at the end of the page.

https://pegasusastro.com//wp-content/up ... _v1_18.exe
by Evans
Sun Jan 08, 2023 8:39 am
Forum: Pocket Powerbox Advance
Topic: Dew heater ports
Replies: 1
Views: 98

Re: Dew heater ports

I am afraid not. Dew heaters produce 12V only (PWM duty cycle controlled)
You cannot plug a 5V heater. Where did you find a 5V heater? 5V heaters are USB only.
by Evans
Sun Jan 08, 2023 8:38 am
Forum: Pocket Powerbox Advance
Topic: Pocket Powerbox Advance; Gen1 or Gen 2?
Replies: 3
Views: 139

Re: Pocket Powerbox Advance; Gen1 or Gen 2?

Yes it is the Gen1
by Evans
Mon Dec 19, 2022 10:22 am
Forum: Uranus Meteo Sensor
Topic: Indi support for upcoming Uranus meteo sensor
Replies: 12
Views: 1507

Re: Indi support for upcoming Uranus meteo sensor

There is an indi driver in the latest indi release.
by Evans
Thu Dec 15, 2022 6:06 pm
Forum: Software
Topic: UPBV2 using external environment sensor request
Replies: 5
Views: 292

Re: UPBV2 using external environment sensor request

Hello It is not going to work as the pinout is custom and the model is different. There is also a high risk of damaging the device if you short wire the wrong pins. A 99% indicates a wrong sensor placement. Sensor should not get a direct hit of high moisture (water droplets). It is better to be plac...
by Evans
Tue Dec 13, 2022 5:01 pm
Forum: Ultimate Powerbox
Topic: Unity Platform ASCOM still has the Celsius/Fahrenheit Issue
Replies: 2
Views: 113

Re: Unity Platform ASCOM still has the Celsius/Fahrenheit Issue

ASCOM should report only Celsius. The imperial conversion should be done by the client (e.g NINA)
by Evans
Mon Dec 12, 2022 11:46 pm
Forum: EQ Direct
Topic: EQDir Stick appears in Unity as an unresponsive device
Replies: 1
Views: 100

Re: EQDir Stick appears in Unity as an unresponsive device

Please ignore it. It is a false alarm, The EQDIR does not have a functionality that can be controlled via Unity.
We'll fix this in the next Unity release.
by Evans
Wed Dec 07, 2022 5:44 pm
Forum: Software
Topic: Unity Program not Loading
Replies: 13
Views: 617

Re: Unity Program not Loading

Thank you for reporting this. We'll investigate why this happens.
by Evans
Mon Dec 05, 2022 9:49 pm
Forum: Software
Topic: Unity Program not Loading
Replies: 13
Views: 617

Re: Unity Program not Loading

Check and delete c:/Windows/temp/ files you should have a conflict file named "autofac" there.
by Evans
Mon Dec 05, 2022 6:58 pm
Forum: Pocket Powerbox Micro
Topic: Unhandled exception occurred during FW Upgrade to 2.7
Replies: 5
Views: 229

Re: Unhandled exception occurred during FW Upgrade to 2.7

Thank you for the feedback.
I check with latest Windows 11 which is working fine.
We have seen issues when customer that use KMS pico (serial activator) in Windows which modifies lots of system variables and crashes the update process.
Will continue to investigate the issue.
by Evans
Mon Dec 05, 2022 6:55 pm
Forum: Software
Topic: Unity Program not Loading
Replies: 13
Views: 617

Re: Unity Program not Loading

No issues have been reported with latest Release Version : 1.6.1230.46
I tested with Windows 10 and 11 with latest updates
by Evans
Sun Dec 04, 2022 6:51 pm
Forum: Pocket Powerbox Micro
Topic: Amp rating and another unrelated questions
Replies: 1
Views: 103

Re: Amp rating and another unrelated questions

Yes, the metal socket is rated for 10A at 24V. The PSU we provide has also specs to pass 10A through its cable. We are not very positive about Anderson cables. The XT60 solution is a better option which was used in larger model (UPBv2) >I want to bring your attention that the Unity app would not sta...
by Evans
Sun Dec 04, 2022 4:19 pm
Forum: Software
Topic: Unity Version Info
Replies: 2
Views: 171

Re: Unity Version Info

Currently, this is not possible (to change the filename) as the setup file is produced by an automated process. If there is a new update, Unity will prompt you for an update. However, you can view the version that is available in our website by clicking : https://pegasusastro.com/release/unity/setup...
by Evans
Sun Nov 27, 2022 9:37 pm
Forum: Pocket Powerbox Micro
Topic: Unhandled exception occurred during FW Upgrade to 2.7
Replies: 5
Views: 229

Re: Unhandled exception occurred during FW Upgrade to 2.7

Thank you for reporting this.
We are investigating what is the cause of this error.
by Evans
Sun Nov 27, 2022 9:34 pm
Forum: Software
Topic: Unity not finding USB box
Replies: 1
Views: 182

Re: Unity not finding USB box

Interestingly, If the port is not discovered in the device manager then it has to do with the FTDI driver and not with Unity.
by Evans
Wed Nov 23, 2022 9:04 pm
Forum: Uranus Meteo Sensor
Topic: Cached reporting data on a computer and how to purge it
Replies: 2
Views: 136

Re: Cached reporting data on a computer and how to purge it

Data are retrieved from Uranus memory and stored into Unity database.
We'll provide a button in Unity to wipe all stored (that exist in your computer) records.
by Evans
Mon Nov 21, 2022 9:15 am
Forum: FocusCube & Motor Focus Kit
Topic: Focus Cube and Toa-130
Replies: 1
Views: 116

Re: Focus Cube and Toa-130

Make sure you have tightened the motor coupler and the shaft does not spin freely inside the coupler.
This is one of the top support reasons we receive this issue.