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UPB V2 Not Connecting

Posted: Sat Apr 02, 2022 8:07 am
by rkas12
Hi dear astro-friends,

I have been experiencing quite an annoying issue which I am unable to find a solution despite having tried almost everything. I use W10.

My UPB V2 is not connecting while I press the button - even with the "auto-connect" setting on. I am remotely controlling my rigs with a Lunatico Dragonfly. Here is my workflow :

a ) turn on the PC remotely
b) turn on the UPB V2 remote

Once the PC is up and running, I just try to connect the controller - BUT it does not and "freeze" without any success to connect.

My drivers are all up to date. Firewall rules are set to allow connections with any Pegasus's devices.

I would appreciate any help. Also, is there any way to send you a log, or whatever might help you ?

Thank you very much for your kind support and all the best.

Re: UPB V2 Not Connecting

Posted: Sun Apr 03, 2022 5:19 pm
by Evans
Please download and use our Unity Platform.

Re: UPB V2 Not Connecting

Posted: Wed Apr 06, 2022 5:28 pm
by rkas12
Well, it’s now working provided I always let the relay on (don’t know what’s causing the freeze but my conclusion is O need to keep the relay on to avoid the issue).

I still haven’t had time to install the plateforme to see if the problem disappears.