USB Control Hub bricked after firmware update

Discussion about the UCH, our industrial grade, smart USB3 Hub
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Grifthong
Posts: 3
Joined: Thu Aug 19, 2021 7:59 am

USB Control Hub bricked after firmware update

Post by Grifthong »

I returned to my gear after a very rainy stretch, installed the latest Unity platform and accepted its offer to update my UCH and PPBA firmware.

The process appeared to complete successfully but my UCH is now completely unresponsive, cannot be discovered by Unity and also cannot be discovered in Windows on three different PCs.

The operating light does not come on, whichever PC and USB port I connect it to, and it does not operate as a USB hub when connected to a PC.

Is there any way to force a hard reset or something?

Thanks in advance for any assistance.
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