Three times last night my Pocket Powerbox Advance Gen2 dropped the USB2 connections. I am running the current Unity release. Is this a known problem and is it being addressed? I am getting ready to scrap the Powerbox. The USB2 cables are good and I am using the Pegasus 12volt power supply.
Jim
Phoenix, AZ
Pocket Powerbox Advance Gen2 USB2 Drops Connections
Re: Pocket Powerbox Advance Gen2 USB2 Drops Connections
There is no such issue. Either you have a USB cable issue (long cables) or USB pin contact issue.
Re: Pocket Powerbox Advance Gen2 USB2 Drops Connections
As I said the cables are good (new) and also under 10". Both ports get dropped - auto-guider and FocusCube2. I have no issues with the USB3 port.
Re: Pocket Powerbox Advance Gen2 USB2 Drops Connections
At least you got a response!
Re: Pocket Powerbox Advance Gen2 USB2 Drops Connections
The official support channel is not this forum. This is a user forum and we do not provide customer support via this channel.
You can reach us at support@pegasusastro.com
You can reach us at support@pegasusastro.com