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Uranus hangs shortly after startup

Posted: Wed Nov 02, 2022 2:35 am
by Alextelescope
Shortly after startup, Uranus displays wildly incorrect data. After reboot, Uranus hangs, as per attached picture. Unplugging USB does not resolve the hang.

Re: Uranus hangs shortly after startup

Posted: Wed Nov 02, 2022 2:44 pm
by Evans
Please try to reset the device by using the pinhole.
Abnormal data readout indicates an issue in sensor communication with the main board.
A reset (pinhole reset button) should probably fix the issue as the battery is always on and the device cannot fully reset by itself.

Re: Uranus hangs shortly after startup

Posted: Wed Nov 02, 2022 4:49 pm
by Alextelescope
Thank you for replying. Also working with support. Pinhole reset does not help, same hang with the same symptoms. Disconnected the battery and ran on just USB, same result.

Re: Uranus hangs shortly after startup

Posted: Sun Nov 20, 2022 5:56 am
by Alextelescope
All is well. Pegasus support has replaced the sensor board, Uranus is working perfectly now!

I am writing a small Python library to interact with it, and will share on github once this is mature.

Re: Uranus hangs shortly after startup

Posted: Sat Feb 11, 2023 12:49 pm
by AndiCap
Here same problems. Hangs on Bootscreen. Only Solution is return it to seller ?

Re: Uranus hangs shortly after startup

Posted: Wed Feb 15, 2023 4:46 pm
by AndiCap
II was using Uranus on USB before it said goodbye to the boot screen. I also found out that my 2 USB ports on which I had the Uranus no longer respond. Maybe there is an overvoltage from the battery ....

I'm going to send it back and get a new LattePanda for the money.