Unity screen is blank

Feature requests / 3rd party software development
ArieDome29
Posts: 14
Joined: Thu Dec 15, 2022 5:38 pm

Re: Unity screen is blank

Post by ArieDome29 »

I am setting up a Mele Quieter3Q from scratch,
It only has windows 11 ascom and unity on it. Nothing else.
It connects and runs the UPB and the Indigo.
After the last updates from windows and Pegasus from Tuesday it stopped again recognizing both devices.
There is no other software running (like the Atik server) that could interfere with the com ports.
Do a Unity search on NINA Discord and see that there are more users with problems.
Uninstalling and re-installing a previous version doesn't work.
There are remnants staying behind that prohibit this.
Even after following the procedures as outlined in the troubleshoot page.
I had to go to a system restore point to get my system 1 day back in time.
Unity is recognizing my devices again. But I am very reluctant to proceed with installing more software.
These devices have been working alright for some time with me.
The UPB for years and the Indigo for several month's.
The only thing that has changed is the software that is supposed to run them.
I am looking forward to a solution.
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Psychlist1972
Posts: 13
Joined: Fri Oct 28, 2022 10:20 pm

Re: Unity screen is blank

Post by Psychlist1972 »

For anyone looking into this, these are the updates that were released this month for Windows 10, 11, and 8.1

https://www.catalog.update.microsoft.co ... ?q=2023-01

FWIW, I've found Unity to stop detecting devices randomly without any update applied, but just after a reboot. In some cases, unplugging and replugging devices seemed to fix some of them. The update itself may be a red herring here and it's the reboot which caused the issue.

Pete
Pete Brown
Microsoft Windows + Devices
ArieDome29
Posts: 14
Joined: Thu Dec 15, 2022 5:38 pm

Re: Unity screen is blank

Post by ArieDome29 »

Thanks Pete.
That's a copycat of the UPB V2.
But the Powerbox itself is not the problem.
That is a nice piece of kit.
The UPB V2 works fine with the "obsolete" software. So no Unity required for that.
But I recently acquired a Indigo filter wheel.
That does require Unity.
There is no separate ascom driver for that, which should be very convenient.
So if you have a problem with the Unity platform ( I read at various place that there are more than only me struggling ), those Pegasus devices that do not have a ascom driver of their own, cannot be accessed.
ArieDome29
Posts: 14
Joined: Thu Dec 15, 2022 5:38 pm

Re: Unity screen is blank

Post by ArieDome29 »

I think I owe you an update.
Currently Unity is up and running on my new mini PC MeleQuieter3Q
So far so good. I am carefully optimistic.
've set Windows updates to bugger off for 5 weeks.
Installed the minimum amount of software I need to have NINA and Mountwizzard running.
Rapidly created a windows restore point.
There is a mile long back-log windows updates knocking at my back door.
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Psychlist1972
Posts: 13
Joined: Fri Oct 28, 2022 10:20 pm

Re: Unity screen is blank

Post by Psychlist1972 »

ArieDome29 wrote: Sat Jan 14, 2023 7:50 pm I think I owe you an update.
Currently Unity is up and running on my new mini PC MeleQuieter3Q
So far so good. I am carefully optimistic.
've set Windows updates to bugger off for 5 weeks.
Installed the minimum amount of software I need to have NINA and Mountwizzard running.
Rapidly created a windows restore point.
There is a mile long back-log windows updates knocking at my back door.
In my experience, this will randomly work on some reboots and not on others.

In any case, if you think it's Windows Updates doing it, I encourage you to read this. I wrote it for musicians, but also works for astro PCs if you understand the risks involved. Don't skip over the preamble/informative stuff :)

https://devblogs.microsoft.com/windows- ... 11-daw-pc/

Pete
Pete Brown
Microsoft Windows + Devices
eBird
Posts: 2
Joined: Thu Jan 26, 2023 3:03 am

Re: Unity screen is blank

Post by eBird »

Same doggone thing here, and it's super frustrating. Trying to image tonight, and instead having to deal with Unity not finding my Focus Cube or Ultimate powerbox.
This needs a FIX.
astroboy
Posts: 1
Joined: Sat Jan 28, 2023 4:53 am

Re: Unity screen is blank

Post by astroboy »

I just created an account to state that I'm having the same issues. Very frustrating, and there doesn't seem to be any sensible combination of restarting comp/Pegasus/hardware that fixes it. Seems to show at random -- I can't find any commonality.

This is a big bummer as the Pegasus products were generally very stable for me; now they're just as unreliable as my QHY equipment.

That said, it's very possible Windows did something stupid to break this but it's now time for Pegasus to catch up and support us.

Looking forward to a fix and I'm happy to provide any additional data as necessary!
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