Unitiy Platform and Falcon Rotator problem

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Sonixx
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Joined: Tue Sep 06, 2022 5:17 am

Unitiy Platform and Falcon Rotator problem

Post by Sonixx »

Dear all, I have been using the Falcon Rotator since its release. All was fine with the old Software. However, I never got to run Unity. It does install flawless. And often it will find the Rotator after the first install.
After reboot no software can detect the Falcon, unless I unplug it and replug. Then it works.

But I went back to the old Software, as this just works as intended.
Tried many things uninstalling old software and reinstalling new one. Even I deleted everything connected with Falcon from the registry, no success.

Any Idea?

Best regards,

Stephan
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Evans
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Re: Unitiy Platform and Falcon Rotator problem

Post by Evans »

We do not have a problem with Unity and Falcon.
Everything works as expected there.
The only catch is that you should plug the power cord and then the USB so the software can detect the falcon correctly.
Sonixx
Posts: 3
Joined: Tue Sep 06, 2022 5:17 am

Re: Unitiy Platform and Falcon Rotator problem

Post by Sonixx »

Thanks for your reply! That explains a lot!
Unfortunately the setup is remote and the Falcon is connected to an Eagle Computer.
I cannot choose what goes online first, the power or USB.
While I can power cycle remotely, I like to just hit the connect all button in the Sequencer.

So I will stick with the older stand alone Software, which seems not to care what comes on first. :) There seems to be no real downside.

Clear Skies,

stephan
BigAlB
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Joined: Wed Sep 07, 2022 10:58 am

Re: Unitiy Platform and Falcon Rotator problem

Post by BigAlB »

HI,
I have a very similar problem connecting a PowerBoxV2 to Unity.
Have checked this morning and it usually connects (6 of 7) if I power up first but only sometimes (2 of 8) if I power and connect together.

However, I normally connect to equipment automatically and image remotely so it would not be that simple to ensure that I power the PowerBox first.

For now, I will also be sticking with the old utility.

Cheers

Allan
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Evans
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Re: Unitiy Platform and Falcon Rotator problem

Post by Evans »

Interesting. We'll investigate if a small delay in Unity discovery for this specific driver (Falcon Rotator) will fix this issue.
The best solution is to fix it via a firmware upgrade in Falcon Rotator.
juankax
Posts: 1
Joined: Fri Jan 13, 2023 4:05 pm

Re: Unitiy Platform and Falcon Rotator problem

Post by juankax »

hello,
I also have the same problem, I write to the support email but they don't answer.
Thank you

xxx putas bcn chochos
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