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Laptop will not connect to HUB.

Posted: Fri Apr 23, 2021 12:06 am
by TheDeej
I installed the drivers, but the hub is not connecting.
I believe the hub has a yellow triangle in dev mgr.
it does not find a driver.
is this a win 10 problem?
all of the items plugged in to the hub seem to be working, i.e. camera, mount, focuser....
A nice unit, I hope I can get it to connect.
Upped the power supply from a 3A to a 10A with no change.
Any suggestions?

Re: Laptop will not connect to HUB.

Posted: Sat Apr 24, 2021 5:58 am
by TheDeej
install both drivers.
the one for Win 10
and then the ones for Win XP,7,8,10
now it works

Re: Laptop will not connect to HUB.

Posted: Sun Apr 25, 2021 10:47 pm
by Evans
Drivers are only required to control the HUB fron the supplied software.

Re: Laptop will not connect to HUB.

Posted: Thu Jun 02, 2022 12:02 pm
by Astroseabee
Mine won’t connect either, I’ve installed the drivers. I also get a USB port surge error. I have the proper power supply on the hub as well that was another $60 none of it works. Thinking of returning it.