Laptop will not connect to HUB.

Discussion about the UCH, our industrial grade, smart USB3 Hub
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TheDeej
Posts: 7
Joined: Thu Apr 22, 2021 11:58 pm

Laptop will not connect to HUB.

Post by TheDeej »

I installed the drivers, but the hub is not connecting.
I believe the hub has a yellow triangle in dev mgr.
it does not find a driver.
is this a win 10 problem?
all of the items plugged in to the hub seem to be working, i.e. camera, mount, focuser....
A nice unit, I hope I can get it to connect.
Upped the power supply from a 3A to a 10A with no change.
Any suggestions?
TheDeej
Posts: 7
Joined: Thu Apr 22, 2021 11:58 pm

Re: Laptop will not connect to HUB.

Post by TheDeej »

install both drivers.
the one for Win 10
and then the ones for Win XP,7,8,10
now it works
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Evans
Site Admin
Posts: 329
Joined: Wed Dec 02, 2020 3:06 pm
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Re: Laptop will not connect to HUB.

Post by Evans »

Drivers are only required to control the HUB fron the supplied software.
Astroseabee
Posts: 2
Joined: Thu Jun 02, 2022 11:54 am

Re: Laptop will not connect to HUB.

Post by Astroseabee »

Mine won’t connect either, I’ve installed the drivers. I also get a USB port surge error. I have the proper power supply on the hub as well that was another $60 none of it works. Thinking of returning it.
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