Connection issues with Pegasus Astro Pocket Powerbox Advance Gen 2

Post Reply
SLepage
Posts: 2
Joined: Sat Apr 02, 2022 2:08 am

Connection issues with Pegasus Astro Pocket Powerbox Advance Gen 2

Post by SLepage »

Hi All, I believe this is more a computer question then a powerbox issue. I was using the Gen 1 power box on my imaging computer with no issues what so ever. I decided to buy the Gen 2 version and now I get a connection error when I 1st try to start it up. It reads "Devise not found Cannot discover a known device". My old gen 1 connects with no issues. My 1st attempt to figure this out, is that I downloaded the program on another computer and found the both power boxes connect with no issues. So I went back to my imaging computer and uninstalled the program and then reinstalled. The same issue occurred. Only the gen 1 would connect. Next I tried to download new drivers, results: no change. I know the Gen 2 works because it connects right up on my other lap top.

Can someone please give me some ideas of things to try or any insight on what is going on?

Thank you,
Steve
SLepage
Posts: 2
Joined: Sat Apr 02, 2022 2:08 am

Re: Connection issues with Pegasus Astro Pocket Powerbox Advance Gen 2

Post by SLepage »

Fixed it. I did a system restore back to a point before a Malwarebyte and windows update. Now it works as it should.

Steve
Post Reply