PPBA Gen1 will not connect to Pocket Powerbox software

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ecliptico
Posts: 5
Joined: Wed Jun 09, 2021 4:13 pm

PPBA Gen1 will not connect to Pocket Powerbox software

Post by ecliptico »

Hello everyone, I have my camera, filter wheel and guide camera attached to the PPBA USB ports and work fine. I am also using three 12v ports and two dew heaters attached. All the sudden, I can no longer communicate with the Pocket Powerbox software. I get the "Cannot connect to a known device" message. I checked the device manager on Windows and the PPBA looks like a generic fast 3.0 USB hub but no PPBA detected as such.
I may have messed things up by installing the Pegasus Astro Unity Platform only to realize it is not supporting the PPBA gen1 device just yet or at least it did not work for me. I went back to the stable previous software and worked fine for a couple of sessions and stopped recognizing my unit in the following sessions.

Any advice is appreciated
Cheers

Guy
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