USB3 Cable Conflict

[RobinBrown]

Hi Pegasus Astro Team,

USB3 Cable Conflict:
The UPBv2 is connected to a NUCi3 Via a USB3 cable.
All of my Astro gear is plugged into the UPBv2 via USB2 cable and everything is working as it should do.

However, My ASI1600mm camera has a USB3 port and if I were to use a USB3 cable to the UPBv2
the mouse cursor will freeze or making it very difficult to move around the screen.
The UPBv2 does detects the ASI1600mm camera and connects it.

If I were to unplug the USB3 cable and connect it to one of the USB3 Ports on the NUCi3 then everything
start working correctly.

This happens on all ports USB3 or USB2 on the UPBv2 using a USB3 cable.
The Cable (Computer Connection) between the NUCi3 and the UPBv2 has no issues when a USB3 cable is connected between them.

As I do not have another USB3 device I am unable to carry out any other test.
I am running the latest known UPBv2 updates.

Regard
Robin

[Evans]

Is your mouse a wired or a bluetooth/wireless with transceiver mouse?
USB3 protocol can cause interference to wireless transceiver of mouse/keyboard. Unfortunatelly they work at the same frequency
Please check below
https://www.reddit.com/r/intelnuc/comme ... and_usb_3/

[RobinBrown]

Thanks Pegasus Astro Team,

The Intel Whit Paper was interesting reading.

https://www.usb.org/sites/default/files/327216.pdf


Regards
Robin