FocusCube V2 unable to connect to Unity Softwarw

FocusCube v1 & v2, Zero, Motor Focus Kit (Universal or Zero)
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brunofigueira
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Joined: Sat Jul 02, 2022 10:54 am

FocusCube V2 unable to connect to Unity Softwarw

Post by brunofigueira »

Hi

Just updating my equipment to Unity Software and got an error with the FocusCube V2. The software is able to detect it but is unable to connect. this is was I've done

1 - Installed the UNITY and then launched the program - All devices where recognized but was unable to launch the Focus Cube V2
2 - Unistalled the ASCOM Focus Contoller drivers V2.19 and launched UNITY again - Same problem

Attached is a caption of the error.

Any idea?
Pegasus_FocusCube_Error.png
Pegasus_FocusCube_Error.png (145.25 KiB) Viewed 238 times
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Evans
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Re: FocusCube V2 unable to connect to Unity Softwarw

Post by Evans »

Please try to reboot and let us know if the problem persists.
brunofigueira
Posts: 4
Joined: Sat Jul 02, 2022 10:54 am

Re: FocusCube V2 unable to connect to Unity Softwarw

Post by brunofigueira »

Hi

Rebooted the PC, the Advanced Powe Box but the problem remains.
I've reintalled the ASCOM Pegasus Astro Focus Driver V2.19 and the FocusController_4_4_5_Install and I'm able to connect via the Focus Controller (image attached) but not via the UNITY, still the same error as before

Tks
Focus Controller.png
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Evans
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Re: FocusCube V2 unable to connect to Unity Softwarw

Post by Evans »

Check Configuration -> Logs -> Server
Click Refresh and locate the error logs. (in RED label)
Please share the error log.

If problem persists we'll have to schedule an anydesk session to have a quick look.
brunofigueira
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Joined: Sat Jul 02, 2022 10:54 am

Re: FocusCube V2 unable to connect to Unity Softwarw

Post by brunofigueira »

Hi Evan

this is the error log from UNITY, hope it helps

tks
error_log.PNG
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Evans
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Re: FocusCube V2 unable to connect to Unity Softwarw

Post by Evans »

Hello,
We found and fixed the problem.
Please upgrade to the latest Unity. It fixes your reported issue.
brunofigueira
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Joined: Sat Jul 02, 2022 10:54 am

Re: FocusCube V2 unable to connect to Unity Softwarw

Post by brunofigueira »

Hi Evans

Just upgraded and working fine. tks a lot

best regards
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