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FocusCube V2 unable to connect to Unity Softwarw
Posted: Sat Jul 02, 2022 11:05 am
by brunofigueira
Hi
Just updating my equipment to Unity Software and got an error with the FocusCube V2. The software is able to detect it but is unable to connect. this is was I've done
1 - Installed the UNITY and then launched the program - All devices where recognized but was unable to launch the Focus Cube V2
2 - Unistalled the ASCOM Focus Contoller drivers V2.19 and launched UNITY again - Same problem
Attached is a caption of the error.
Any idea?
- Pegasus_FocusCube_Error.png (145.25 KiB) Viewed 2710 times
Re: FocusCube V2 unable to connect to Unity Softwarw
Posted: Sat Jul 02, 2022 12:28 pm
by Evans
Please try to reboot and let us know if the problem persists.
Re: FocusCube V2 unable to connect to Unity Softwarw
Posted: Sat Jul 02, 2022 3:02 pm
by brunofigueira
Hi
Rebooted the PC, the Advanced Powe Box but the problem remains.
I've reintalled the ASCOM Pegasus Astro Focus Driver V2.19 and the FocusController_4_4_5_Install and I'm able to connect via the Focus Controller (image attached) but not via the UNITY, still the same error as before
Tks
- Focus Controller.png (105.84 KiB) Viewed 2704 times
Hi
Re: FocusCube V2 unable to connect to Unity Softwarw
Posted: Sun Jul 03, 2022 8:09 am
by Evans
Check Configuration -> Logs -> Server
Click Refresh and locate the error logs. (in RED label)
Please share the error log.
If problem persists we'll have to schedule an anydesk session to have a quick look.
Re: FocusCube V2 unable to connect to Unity Softwarw
Posted: Sun Jul 03, 2022 9:35 pm
by brunofigueira
Hi Evan
this is the error log from UNITY, hope it helps
tks
- error_log.PNG (1.55 MiB) Viewed 2696 times
Re: FocusCube V2 unable to connect to Unity Softwarw
Posted: Thu Jul 07, 2022 8:58 pm
by Evans
Hello,
We found and fixed the problem.
Please upgrade to the latest Unity. It fixes your reported issue.
Re: FocusCube V2 unable to connect to Unity Softwarw
Posted: Thu Jul 07, 2022 9:26 pm
by brunofigueira
Hi Evans
Just upgraded and working fine. tks a lot
best regards