UPB V2 Not Connecting

Ultimate Powerbox v1 and v2
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rkas12
Posts: 2
Joined: Sat Apr 02, 2022 12:05 am

UPB V2 Not Connecting

Post by rkas12 »

Hi dear astro-friends,

I have been experiencing quite an annoying issue which I am unable to find a solution despite having tried almost everything. I use W10.

My UPB V2 is not connecting while I press the button - even with the "auto-connect" setting on. I am remotely controlling my rigs with a Lunatico Dragonfly. Here is my workflow :

a ) turn on the PC remotely
b) turn on the UPB V2 remote

Once the PC is up and running, I just try to connect the controller - BUT it does not and "freeze" without any success to connect.

My drivers are all up to date. Firewall rules are set to allow connections with any Pegasus's devices.

I would appreciate any help. Also, is there any way to send you a log, or whatever might help you ?

Thank you very much for your kind support and all the best.
A.
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Evans
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Posts: 353
Joined: Wed Dec 02, 2020 3:06 pm
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Re: UPB V2 Not Connecting

Post by Evans »

Please download and use our Unity Platform.
https://pegasusastro.com/downloads/
rkas12
Posts: 2
Joined: Sat Apr 02, 2022 12:05 am

Re: UPB V2 Not Connecting

Post by rkas12 »

Well, it’s now working provided I always let the relay on (don’t know what’s causing the freeze but my conclusion is O need to keep the relay on to avoid the issue).

I still haven’t had time to install the plateforme to see if the problem disappears.
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