rotator loose?

Questions and feedback about the rotator itself, adapters, de-rotation etc
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Shogun1
Posts: 6
Joined: Wed Jan 27, 2021 8:36 pm

rotator loose?

Post by Shogun1 »

Hi--Ive got a fairly new Falcon Rotator (2 months) and I noticed that I can grip the camera and rotate it by hand back and forth 1 mm or so. I have tried with both power on and power off. Is this normal? All connections from the camera to the rotator are tight and the only movement is where the image train (an m54 adapter) threads into the rotator on the camera side. Im worried about any movement in the image train when doing Tpoint runs.
Thanks
Jim
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Angelos
Posts: 3
Joined: Thu Dec 03, 2020 3:40 pm

Re: rotator loose?

Post by Angelos »

Hello,

Please remove the lid and send a clear shot of the internal parts at info@pegasusastro.com
I will guide you then what you should check and what you can adjust.
Shogun1
Posts: 6
Joined: Wed Jan 27, 2021 8:36 pm

Re: rotator loose?

Post by Shogun1 »

Ok. Will do. Thanks.
Jim
Shogun1
Posts: 6
Joined: Wed Jan 27, 2021 8:36 pm

Re: rotator loose?

Post by Shogun1 »

Ok. I emailed the pics with the cover off. Hopefully it’s just a simple adjustment.
Thx!
Jim
Shogun1
Posts: 6
Joined: Wed Jan 27, 2021 8:36 pm

Re: rotator loose?

Post by Shogun1 »

Just a follow up.
Service response from Pegasus was fantastic. Replacement parts sent fast along with detailed installation instructions. My rotator is now operating properly.
Thanks to Angelos and his team.
Regards
Jim in Southern California.
fbacker
Posts: 1
Joined: Fri Feb 26, 2021 7:41 pm

Re: rotator loose?

Post by fbacker »

Shogun1 wrote: Fri Feb 05, 2021 6:08 pm Just a follow up.
Service response from Pegasus was fantastic. Replacement parts sent fast along with detailed installation instructions. My rotator is now operating properly.
Thanks to Angelos and his team.
Regards
Jim in Southern California.
Is there any photos. Thanks
OhmEye
Posts: 1
Joined: Fri Apr 02, 2021 4:40 pm

Re: rotator loose?

Post by OhmEye »

I have what sounds like exactly the same issue. A short video is https://cdn.discordapp.com/attachments/ ... 122812.mp4
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