It works perfectly fine. Please click settings on your ASCOM driver and select the appropriate port

Hello,
It has been fixed on the nightly build so this might be the reason why it does not work in your case.
We are also waiting for a version promotion as a stable one

Hi, There is a timer feature but affects simultaneously the ports you have selected.
Thanks for the requests. We'll see what we can do.

Hi, These are two different devices so we cannot control the FocusCube through the PPB Advance. FocusCube has its own software and ASCOM drivers. The PPB Advance has an external Focus Motor which is plugged via the EXT port. Any other controller (including the FocusCube) is used as a normal USB devi...

Derotation is fully supported in Windows. Please check some photos from one for one of our customers who uses the Falcon Rotator with derotation on a Dob 24''. https://www.astrobin.com/users/filiscoop/ Unfortunatelly Indilib does not have derotation support yet. We are working on that but it will ta...

No, you do not have to pre-focus.
Just make sure that you are close to focus point and let the imaging software do the auto-focus routine by doing a V-Curve focus.

All modern software (APT, SGP, NINA) use the V-curve model so you can use any of them with excellent focus results.

Yes it is. Please check the product page for motor compatibility
https://pegasusastro.com/products/ultimate-powerbox-v2/

You will also need the HSM motor cable

We'll investigate why this happens with new SGPro.
Sure thing is we haven't changed something and it is triggered from newer SGPro so the issue maybe has to be fixed there.

Please check where you have plugged the input cable. I hope it is not plugged into the ADJ Output socket.

Please update your ASCOM switches driver to the latest one (provided in our website)

We are going to launch this product module soon. (dyring autumn / 21)

Unfortunatelly yes, It is out of our control as we cannot get the required electronic components to manufacture the device.
Lots of production issues and severe delays in the global electronic market.

Just use a comon straight network cable. Up to 5meters should be fine.

Thanks for the feedback. We are working in that direction for a massive software refactoring

As both Chineese companies uses the same USB chip the issue happens to both camera brands ((QHY and ZWO).

There is a high possibility to accidentally plugged the input cable into the Adjustable output. (and operated the device under this configuration)
This configutation can cause a severe damage to the voltage regulator. Please reach us in support email for
further troubleshooting.

Hello, It is advised to connect the eXternal Motor controller to the "always ON" port of the UPBv2 The warning has to do with the stepper motor that draws lots of current when first plugged to the UPBv2 and triggers the overcurrent protection system. It is not a device defect and both devi...

What is the power supply you have?
Most of these issues have to do with cabling or low current / voltage issues

Seems like some kind of noise passing through the Cmos camera.
Can you try to play with exposure and brightness of the panel (try to increase the brightness a little bit for better SNR)

Product manual at page 5 https://pegasusastro.com/wp-content/uploads/2020/11/PPBADV_manual_v1.2.pdf POWER INPUT Controller can accept voltage ranges from DC 12V – 14.5V *. >> We strongly recommend you use our certified “Pegasus Astro 12V power supply” << A 13.8V lead (or calcium/lead) battery is als...