I have a 15 Amp power supply that I picked up on Amazon, not sure who makes it. I plug it into a APC battery backup unit with power condtioning which is supposed to keep power spikes and noise out of the power cables. As I said earlier, all other gear works fine and the FlatMaster works perfectly wh...

After further testing it appears that the issue is with the Ultimate Power Box USB ports. I went and plugged the FlatMaster directly in to the laptop and it worked perfectly. If I plug it into any USB port on the UPB, the problem occurs. Not sure what's going on here and I hope that I don't have an ...

Hello, I recently purchased a FlatMaster 150 and I'm having issues getting it to work properly. The issue I'm having is that the unit will all of a sudden brighten to max brightness after a short time which seems to vary. This problem will happen irregardless of how the unit is being controlled. I'v...