Search found 4 matches

by Hikescdnrckys
Mon Dec 05, 2022 2:06 pm
Forum: Pocket Powerbox Micro
Topic: Unhandled exception occurred during FW Upgrade to 2.7
Replies: 5
Views: 4651

Re: Unhandled exception occurred during FW Upgrade to 2.7

The problem turned out to be a Windows OS issue. Upgrade fails on multiple Windows 11 computers but succeeds on Windows 10.

Thanks for the excellent support.
by Hikescdnrckys
Thu Dec 01, 2022 2:39 pm
Forum: Pocket Powerbox Micro
Topic: Unhandled exception occurred during FW Upgrade to 2.7
Replies: 5
Views: 4651

Re: Unhandled exception occurred during FW Upgrade to 2.7

Thank you for reporting this. We are investigating what is the cause of this error. Hi Evans. Is there any update on this issue yet? Further testing on the Quad 12V Output ports not staying ON shows that if I turn to On, save it using the icon, and save the profile, close the Unity App and then re-...
by Hikescdnrckys
Sun Nov 27, 2022 10:21 pm
Forum: Pocket Powerbox Micro
Topic: Unhandled exception occurred during FW Upgrade to 2.7
Replies: 5
Views: 4651

Re: Unhandled exception occurred during FW Upgrade to 2.7

Thanks Evan. If it helps I got the same issue on two different computers, and also tried uninstalling and reinstalling the Unity app. Both computers were on Windows 11 BTW.
by Hikescdnrckys
Sun Nov 27, 2022 3:25 pm
Forum: Pocket Powerbox Micro
Topic: Unhandled exception occurred during FW Upgrade to 2.7
Replies: 5
Views: 4651

Unhandled exception occurred during FW Upgrade to 2.7

Unhandled Exception Error Pegasus Micro.zip Hi. I have a problem with the quad 12V output ports not staying turned on. I have turned them on through the Utility, clicked the Save icon, but when the device is powered off and then powered on again, the Output ports are Off again by default. I am at 2...