Search found 13 matches
- Sat Jan 14, 2023 9:49 pm
- Forum: Software
- Topic: Unity screen is blank
- Replies: 26
- Views: 10362
Re: Unity screen is blank
I think I owe you an update. Currently Unity is up and running on my new mini PC MeleQuieter3Q So far so good. I am carefully optimistic. 've set Windows updates to bugger off for 5 weeks. Installed the minimum amount of software I need to have NINA and Mountwizzard running. Rapidly created a windo...
- Thu Jan 12, 2023 4:10 am
- Forum: Software
- Topic: Unity screen is blank
- Replies: 26
- Views: 10362
Re: Unity screen is blank
For anyone looking into this, these are the updates that were released this month for Windows 10, 11, and 8.1 https://www.catalog.update.microsoft.com/Search.aspx?q=2023-01 FWIW, I've found Unity to stop detecting devices randomly without any update applied, but just after a reboot. In some cases, u...
- Sun Jan 08, 2023 6:28 pm
- Forum: Software
- Topic: Unity screen is blank
- Replies: 26
- Views: 10362
Re: Unity screen is blank
I am having similar problems with the UPB V2 and Indigo filter wheel. They developed a few days ago. I had just installed a miniPC (Mele) in my dome. I connected up the old PC again (Dell Optilex I5), which has been up and running in that position before. To my big surprise the problem persisted on...
- Thu Nov 17, 2022 1:24 am
- Forum: Software
- Topic: Unity screen is blank
- Replies: 26
- Views: 10362
Re: Unity screen is blank
It seems that the Unity exception is caused by a bug in the threading and rendering of controls. This issue started in the latest Unity as we have heavily optimized the load time of the application/device discovery and interaction between different threads. The good news is that we have already fix...
- Wed Nov 16, 2022 12:08 am
- Forum: Software
- Topic: Unity screen is blank
- Replies: 26
- Views: 10362
Re: Unity screen is blank
Most of them do not show a problem E.g: 2022-11-09 13:38:00.1374|ERROR|FirmwareUpdateManager||System.Collections.Generic.KeyNotFoundException: The given key 'Uranus' was not present in the dictionary. There is no configured new firmware release and that's why it reports an exception This is nitpick...
- Wed Nov 09, 2022 6:57 pm
- Forum: Software
- Topic: Unity screen is blank
- Replies: 26
- Views: 10362
Re: Unity screen is blank
Note. Still a bunch of unhandled exceptions in the log. 2022-11-09 13:38:00.1219|ERROR|SerialPortDeviceLocator|Rule.DeviceName:[Uranus] DeviceID:[204A-3A3428ED] at SerialPort:[COM6] failed to retrieve Revision.|System.Exception: USB Converter Not found for deviceId: 204A-3A3428ED at Win32Api.Win32De...
- Wed Nov 09, 2022 6:53 pm
- Forum: Software
- Topic: Unity screen is blank
- Replies: 26
- Views: 10362
Re: Unity screen is blank
Reset the Uranus using the pinhole button. Now it's working again and comes up in Unity.
TBD how long both devices are visible, but I'll take it for now.
Pete
TBD how long both devices are visible, but I'll take it for now.
Pete
- Mon Nov 07, 2022 9:24 pm
- Forum: Software
- Topic: Unity screen is blank
- Replies: 26
- Views: 10362
Re: Unity screen is blank
So today, the PPBA is showing up, but the Uranus is not. I unplugged the uranus and plugged it back in. I rebooted the PC. Nothing. I went to check for updates in Unity to see if the latest version dropped, but clicking the "check" button provides zero feedback. I'm not sure if it's workin...
- Wed Nov 02, 2022 5:29 pm
- Forum: Software
- Topic: Unity screen is blank
- Replies: 26
- Views: 10362
Re: Unity screen is blank
It seems that the Unity exception is caused by a bug in the threading and rendering of controls. This issue started in the latest Unity as we have heavily optimized the load time of the application/device discovery and interaction between different threads. The good news is that we have already fix...
- Tue Nov 01, 2022 9:07 pm
- Forum: Software
- Topic: Unity screen is blank
- Replies: 26
- Views: 10362
Re: Unity screen is blank
Preparing for more imaging tonight. The Uranus was left connected over USB for several days (under cover from the weather). The PPBA2 is on the OTA I brought out, so that was not connected again until just now. No Uranus in Unity. No PPBA2 in Unity. The hub and power on the PPBA2 is working, but the...
- Sat Oct 29, 2022 2:30 am
- Forum: Software
- Topic: Unity screen is blank
- Replies: 26
- Views: 10362
Re: Unity screen is blank
Rebooted the PC.
Uranus came up in NINA. PPBAv2 did not. So opened up Unity, and yep, only the Uranus shows up in it.
Pete
Uranus came up in NINA. PPBAv2 did not. So opened up Unity, and yep, only the Uranus shows up in it.
Pete
- Sat Oct 29, 2022 1:17 am
- Forum: Software
- Topic: Unity screen is blank
- Replies: 26
- Views: 10362
Re: Unity screen is blank
Quick update: That exception gets thrown when connecting or disconnecting a device while Unity is running. It also gets thrown if I reboot uranus from *within* the Unity software.
Pete
Pete
- Sat Oct 29, 2022 12:16 am
- Forum: Software
- Topic: Unity screen is blank
- Replies: 26
- Views: 10362
Re: Unity screen is blank
Have you all gotten this sorted out? Pegasus folks: when things go to offline support, we miss what the fix may be. I know a support goal is to keep problems private, but it would be helpful to have this information so we don't spend an entire evening trying to make something work. Newly provisione...