I posted this question about 6 weeks ago and I'm disappointed that nobody has done a reply or attempt to reach out to me. It really sux that the unity program has an extremally hard time finding my UPBv2, even after software and firmware updates.

Is there a way to access and control the UPBv2 without having to use the Unity Program? I have to start up the Unity and close it down several times before it even sees the UPBv2, It see's my USB3 Hub every time and it's a hit and miss on the Uranus. It would be nice to access these devices from out...

I have one of the original UPBv2's that I purchased a couple years back. I'm trying to connect it to start using it again. I was told that the Unity software would work. This doesn't seem to be the case. It does show up in Unity but when I click on it to start I get 2 error message. I've attached to...

Thanks, I'll download the Unity software and give it a try.

I put it back in the box after I was getting no support from the retailer that I purchased it from. That is once company that I won't be doing business with ever again. I'll send an email off to support to see what it would take to get the smaller 16 tooth gear and belt and give it another shot. May...

I have the UPBV2 from when it was first released back when, What is the difference between the original v2 and the v2 of today besides the housing? I've also been informed that the Unity software will now work properly with the older UPBv2.

I purchased the Focus Cube Zero kit for my EdgeHD 11" I installed it and it does not have enough torque to actually rotate the focus knob and move the Primary mirror. I have tried several thing, I have even played with the tension on the belt. With the tension taut It won't move, I Loosen the t...