Search found 322 matches

by Evans
Tue Aug 09, 2022 9:25 am
Forum: Software
Topic: Unity will not start up
Replies: 3
Views: 13

Re: Unity will not start up

Please reach us at support@pegasusastro.com to schedule an anydesk session for further troubleshooting.
by Evans
Mon Aug 08, 2022 8:28 pm
Forum: Software
Topic: Unity and SGP (Observing conditions) - no data
Replies: 3
Views: 28

Re: Unity and SGP (Observing conditions) - no data

Probably. The ASCOM driver is not registered.
Unity installation registers all available PegasusAstro ASCOM drivers that exist in Unity Package
by Evans
Mon Aug 08, 2022 8:26 pm
Forum: Software
Topic: Unity will not start up
Replies: 3
Views: 13

Re: Unity will not start up

Interesting.. Do you recall if windows updates have been applied?
by Evans
Fri Aug 05, 2022 9:17 pm
Forum: Software
Topic: Unity (UPB V2) response issues
Replies: 6
Views: 68

Re: Unity (UPB V2) response issues

It has to do with the asynchronous read. ASCOM switch conformity test allows to control the delay between reads and writes.
However, It is a known issue, and we know we need to fix it and make it synchronous. (immediate read switch status after write)

Thanks for the feedback!
by Evans
Thu Aug 04, 2022 1:50 pm
Forum: Software
Topic: Unity and SGP (Observing conditions) - no data
Replies: 3
Views: 28

Re: Unity and SGP (Observing conditions) - no data

Hello,
If you use Unity, then you have to use the Unity ASCOM driver.
The one you report is the older obs conditions driver for the standalone application
by Evans
Wed Aug 03, 2022 7:09 am
Forum: Ultimate Powerbox
Topic: Upbv2 and Nuc11 power issue
Replies: 8
Views: 67

Re: Upbv2 and Nuc11 power issue

No it does not become useless. This is only for boot.
by Evans
Tue Aug 02, 2022 8:14 pm
Forum: Ultimate Powerbox
Topic: Upbv2 and Nuc11 power issue
Replies: 8
Views: 67

Re: Upbv2 and Nuc11 power issue

There must be an issue with NUC 11 Gen that triggers this. Probably something in USB signalling triggers the reset to NUC.
Maybe a bios upgrade or config in bios can fix this.
by Evans
Tue Aug 02, 2022 8:12 pm
Forum: Software
Topic: Unity (UPB V2) response issues
Replies: 6
Views: 68

Re: Unity (UPB V2) response issues

Unity implements ASCOM switches v2 which are different from switch v1 that older ASCOM driver was using.
It should be an incompatibility with this software and new ASCOM >= 6.5 switches v2 implementation
by Evans
Tue Aug 02, 2022 4:26 am
Forum: Ultimate Powerbox
Topic: Upbv2 and Nuc11 power issue
Replies: 8
Views: 67

Re: Upbv2 and Nuc11 power issue

Hi there, It should not be related to a voltage drop but interference with USB signaling. I have seen this report a couple of times with NUCs. However, I cannot replicate it in my NUC (at least with NUC Gen8 and Gen10). Try to plug the NUC into the Always ON port and retry. Also, you can check the f...
by Evans
Tue Aug 02, 2022 4:23 am
Forum: Software
Topic: How to open Unity and Powerbox switch interface at PC startup
Replies: 4
Views: 108

Re: How to open Unity and Powerbox switch interface at PC startup

Thank you for the feedback. This is a feature that is going to be supported by the end of August.
by Evans
Tue Aug 02, 2022 4:20 am
Forum: Dual Motor Focus
Topic: Meade Zero Image-Shift Electronic Micro-Focuser
Replies: 1
Views: 22

Re: Meade Zero Image-Shift Electronic Micro-Focuser

This seems to be a bug in Unity software. We are checking this issue and provide an update / fix in upcoming release.
by Evans
Tue Aug 02, 2022 4:18 am
Forum: Ultimate Powerbox
Topic: UPBv2 USB ports defaulting to off
Replies: 3
Views: 41

Re: UPBv2 USB ports defaulting to off

There must be a bug or not implemented feature in INDI driver.
As a quick workaround please try to connect the UPBv2 to a windows PC and enable all USB ports during startup. There is an option in software to do that.
by Evans
Thu Jul 28, 2022 6:19 am
Forum: Software
Topic: How to open Unity and Powerbox switch interface at PC startup
Replies: 4
Views: 108

Re: How to open Unity and Powerbox switch interface at PC startup

Hi,
Unfortunatelly this is not possible with current Unity release but we'll maka this happen in our upcoming releases.
Thank you,
by Evans
Thu Jul 28, 2022 6:13 am
Forum: Falcon Rotator
Topic: Falcon not remembering last position after shutdown
Replies: 1
Views: 70

Re: Falcon not remembering last position after shutdown

Hi,
Rotator stores the last position to its eeprom memory after 5 secondsof motor inactivity. It does not have to do with Unity or any software. This has to do with firmware.
We'll try to replicate your issue as this never should happen (to be honest we do not have similar reports)
by Evans
Thu Jul 28, 2022 6:08 am
Forum: Falcon Rotator
Topic: unable to unscrew the adapter
Replies: 4
Views: 94

Re: unable to unscrew the adapter

Hi Alfons,
Thank you for the feedback. Indeed this tool is useful )I have made one also for my setup as I had the same issue) so we'll check how we can include it in our future product revisions.
by Evans
Thu Jul 28, 2022 6:05 am
Forum: Pocket Powerbox Advance
Topic: 14.1V input ok?
Replies: 1
Views: 49

Re: 14.1V input ok?

You will be fine
by Evans
Thu Jul 28, 2022 6:02 am
Forum: Ultimate Powerbox
Topic: UPBv2 shorted out
Replies: 3
Views: 246

Re: UPBv2 shorted out

This is the LM1117 voltage regulator 12V -> 5V for the microcontroller. It seems that the a high voltage spike during battery plug damaged the regulator. Please note that our support will be limited from 18-Jul-2022 to 31-Jul-2022 due to the company closure of summer vacations. Please leave your mes...
by Evans
Tue Jul 19, 2022 4:50 pm
Forum: FocusCube & Motor Focus Kit
Topic: Motor Focus Kit Zero (For SCTs) ration
Replies: 4
Views: 91

Re: Motor Focus Kit Zero (For SCTs) ration

Please check technical specs table here: https://pegasusastro.com/products/focus ... -for-scts/


For C8 & C9.25
Motor Pulleys have: 16 and 60 teeth
Ratio is 1:3.75

Step Angle: 1.8 deg

You can devide 1.8 deg / 3.75 = 0.48 deg per step.
by Evans
Tue Jul 19, 2022 4:36 pm
Forum: Falcon Rotator
Topic: unable to unscrew the adapter
Replies: 4
Views: 94

Re: unable to unscrew the adapter

This is a problem that happens to all of us.. Please reach us at support@pegasusastro.com.
An excessive stress might damage the motor gearbox.