Search found 504 matches

by Evans
Tue Jan 30, 2024 3:24 pm
Forum: Falcon Rotator
Topic: Rotator sometimes does not move with Nina command
Replies: 2
Views: 5853

Re: Rotator sometimes does not move with Nina command

Can you please provide the exact steps on how to replicate this issue?
by Evans
Tue Jan 30, 2024 3:24 pm
Forum: Falcon Rotator
Topic: De-Rotation over 220degrees
Replies: 3
Views: 3876

Re: De-Rotation over 220degrees

Yes it does
by Evans
Tue Jan 30, 2024 3:21 pm
Forum: Pocket Powerbox Micro
Topic: Cable to power dew controller
Replies: 1
Views: 1036

Re: Cable to power dew controller

A 2.1mm to 2.1mm cable
by Evans
Tue Jan 30, 2024 3:19 pm
Forum: Ultimate Powerbox
Topic: Ethernet port
Replies: 6
Views: 1510

Re: Ethernet port

You have a point and we are towards this direction.
Ethernet should fully replace the USB which is unsuitable for harsh environments like astrophotography and astronomy fields.
Ethernet cable length can be extended easily (copper) and at a very low cost without the requirement of special cables.
by Evans
Tue Jan 30, 2024 3:18 pm
Forum: Pocket Powerbox Advance
Topic: 2.9.1 update error
Replies: 19
Views: 8125

Re: 2.9.1 update error

Interesting, we'll investigate further this issue and provide an update soon!
The sure thing is that the device is fine and the Unity software has something to do with the firmware upgrade failure.
Thank you for the investigation.
by Evans
Sat Jan 27, 2024 8:15 am
Forum: Pocket Powerbox Micro
Topic: Amp rating and another unrelated questions
Replies: 3
Views: 4532

Re: Amp rating and another unrelated questions

This is not the point as the device can output up to 10A.
What kind of PSU do you have?
by Evans
Sat Jan 27, 2024 8:14 am
Forum: Ultimate Powerbox
Topic: Ethernet port
Replies: 6
Views: 1510

Re: Ethernet port

You will still need the USB3 connection to plug it to your computer so what is the point to have an extra Ethernet cable.
The only meaning to use an ETH cable is to have the computer inside the box so you will not need an external USB cable to plug it to your computer.
by Evans
Tue Jan 23, 2024 3:04 pm
Forum: Pocket Powerbox Advance
Topic: 2.9.1 update error
Replies: 19
Views: 8125

Re: 2.9.1 update error

I am glad that it worked :)
by Evans
Sun Dec 31, 2023 11:54 pm
Forum: Pocket Powerbox Advance
Topic: Adjustable Power output does not start at startup
Replies: 6
Views: 2864

Re: Adjustable Power output does not start at startup

Indeed, Seems to be a bug in software. WIll be fixed in the upcoming Unity release!
by Evans
Sun Dec 31, 2023 7:24 pm
Forum: Pocket Powerbox Advance
Topic: EXT ports and SI/OPTEC Focus Motors
Replies: 1
Views: 1338

Re: EXT ports and SI/OPTEC Focus Motors

I am afraid that The EXT port of USB Control Hub does not support the XMC device.
by Evans
Sun Dec 31, 2023 7:22 pm
Forum: Ultimate Powerbox
Topic: Windows 11 don't see UPB v1
Replies: 1
Views: 1263

Re: Windows 11 don't see UPB v1

Yes, it works perfectly fine on win11
by Evans
Sun Dec 31, 2023 7:17 pm
Forum: Pocket Powerbox Advance
Topic: 2.9.1 update error
Replies: 19
Views: 8125

Re: 2.9.1 update error

Guys, The forum is not the proper place to seek technical support or answers from PegasusAstro! This forum was made for Pegasus Astro users in order to exchange information and share knowledge about our product range. For any support inquiry please contact support@pegasusastro.com I am not sure why ...
by Evans
Wed Dec 06, 2023 7:55 am
Forum: Pocket Powerbox Advance
Topic: Does Tech Suport Monitor These Forums?
Replies: 3
Views: 7694

Re: Does Tech Suport Monitor These Forums?

It is a users forum which allows customers to exchange information and share knowledge.
If you have any technical question you can reach our email support.
by Evans
Wed Dec 06, 2023 7:53 am
Forum: Software
Topic: Tiny Text in Unity
Replies: 9
Views: 13892

Re: Tiny Text in Unity

The issue has been solved with the latest Unity release. Please upgrade to the latest one.
by Evans
Wed Dec 06, 2023 7:48 am
Forum: Ultimate Powerbox
Topic: Humidity sensor stuck at 99%
Replies: 4
Views: 6690

Re: Humidity sensor stuck at 99%

I am afraid it is dead and cannot be calibrated.
by Evans
Wed Dec 06, 2023 7:47 am
Forum: Ultimate Powerbox
Topic: Power module for 10Micron mount?
Replies: 4
Views: 7796

Re: Power module for 10Micron mount?

I am afraid that this product was abandoned as there is limited interest from customers.
The functionality is going to be supported directly into UPBv3.
by Evans
Sat Dec 02, 2023 5:14 am
Forum: Prodigy Microfocuser
Topic: Loss of EZY Focus controller operation after last update prodigy
Replies: 1
Views: 4407

Re: Loss of EZY Focus controller operation after last update prodigy

It has been fixed with the new firmware.
I am sorry about the bug.
by Evans
Sat Dec 02, 2023 5:12 am
Forum: Pocket Powerbox Micro
Topic: It does not measure the consumption of watts and amperes
Replies: 1
Views: 4384

Re: It does not measure the consumption of watts and amperes

Please make sure that you have plugged the input cable to the correct socket
by Evans
Sat Dec 02, 2023 5:08 am
Forum: Software
Topic: Tiny Text in Unity
Replies: 9
Views: 13892

Re: Tiny Text in Unity

Next upcoming unity release (targeted for 5-10 December) fixes this issue.