Interesting, we'll investigate further this issue and provide an update soon! The sure thing is that the device is fine and the Unity software has something to do with the firmware upgrade failure. Thank you for the investigation. This past weekend, I finally tried updating the firmware on my older...

I had the same problem trying to update with Windows 11. The update works fine with Windows 10. Ok, that's interesting. The PC I'm trying to upgrade my PPBA with is running Windows 11. Unfortunately I don't have a Win 10 machine to try it with. However my newer PPBA did the upgrade just fine with a...

DevonRob wrote: ↑Tue Dec 12, 2023 7:32 pm It's almost like the older PPBAs can't use these newer versions.
The lack of response from Pegasus is very disappointing

SERIOUSLY disappointing! I just want my stuff to update and work...

I am getting the same exact error on one of my PPBAs. My newest one upgraded to the 2.10.1 firmware just fine, but my older one is getting this same error while trying to upgrade to the 2.10.1 firmware. I've tried uninstalling and reinstalling the Unity Platform, rebooting the pc after each step, an...