Search found 18 matches

by TessaKimura
Mon Jun 12, 2023 5:52 am
Forum: Pocket Powerbox Micro
Topic: PowerBox Micro Smoking
Replies: 2
Views: 5745

Re: PowerBox Micro Smoking

I'm sorry to hear about the smoking issue with your Micro PowerBox. Disconnect it from the power source immediately and do not use it again. Contact the manufacturer or seller for assistance, especially if it's still under warranty. Consider seeking professional help to diagnose and resolve the prob...
by TessaKimura
Mon May 22, 2023 9:58 am
Forum: Software
Topic: unhandled exception for the ? box
Replies: 2
Views: 5683

Re: unhandled exception for the ? box

Means what's your exact issue your are facing?
by TessaKimura
Thu May 18, 2023 10:16 am
Forum: Pocket Powerbox Micro
Topic: Unity doesn't work but NINA connect it
Replies: 2
Views: 5193

Re: Unity doesn't work but NINA connect it

Sorry to hear that you are facing an issues with your device and Unity platform but I have no idea about your problem :cry:
by TessaKimura
Thu May 18, 2023 10:06 am
Forum: FlatMaster
Topic: NINA not recognizing FlatMaster
Replies: 5
Views: 6397

Re: NINA not recognizing FlatMaster

To resolve the issue with NINA not controlling your FlatMaster 150 after the Unity update, try the following steps: 1. Update NINA : Ensure you have the latest version of NINA installed. 2. ASCOM driver : Verify you have the correct and updated ASCOM driver for the FlatMaster 150. 3. Reconnect devic...
by TessaKimura
Thu May 18, 2023 9:50 am
Forum: Software
Topic: UPB v1 - Unity incopatibility
Replies: 2
Views: 4529

Re: UPB v1 - Unity incopatibility

To troubleshoot the issues you're experiencing: heck compatibility between UPB v1, NINA, and Unity. Close any conflicting programs running in the background. Update drivers for UPB v1 and firmware for NYX 101. Completely uninstall and reinstall UPB v1, NINA, and Unity in order. Contact support for U...
by TessaKimura
Wed May 17, 2023 5:39 am
Forum: Software
Topic: De-rotation with Unity package
Replies: 1
Views: 4969

Re: De-rotation with Unity package

As of today, May 16, 2023, there is no ETA for when de-rotation support will be added to the Unity software. However, the developers are aware that this is a highly requested feature and are working on it as a high priority. In the meantime, you can continue to use the Falcon-only driver. I hope thi...
by TessaKimura
Wed May 17, 2023 5:16 am
Forum: Software
Topic: wifi troubleshooter recommends connectify - free version hotspot times out
Replies: 1
Views: 4294

Re: wifi troubleshooter recommends connectify - free version hotspot times out

The free version of Connectify 23 provides only 30 minutes of hotspot connectivity before requiring a manual restart. For uninterrupted connectivity, it's recommended to upgrade to the licensed version or explore other hotspot software options.

If you are still here read this.
by TessaKimura
Wed May 17, 2023 5:08 am
Forum: Ultimate Powerbox
Topic: UPBV2 focus issue
Replies: 6
Views: 6831

Re: UPBV2 focus issue

okay
by TessaKimura
Mon May 15, 2023 8:49 am
Forum: Ultimate Powerbox
Topic: UPBV2 focus issue
Replies: 6
Views: 6831

Re: UPBV2 focus issue

To diagnose the accuracy issue with the focus motor, you can check logs generated by Voyager, UPBV2, and QSI camera for any errors. You can enable additional logging or diagnostic options in Unity software or use a network analyzer tool to monitor the communication between Voyager and Unity. :arrow:
by TessaKimura
Mon May 15, 2023 8:44 am
Forum: NYX-101 Harmonic Geared Mount
Topic: Abnormal behaviour lead to some mechanical failure.
Replies: 4
Views: 1953

Re: Abnormal behaviour lead to some mechanical failure.

Wait for the warranty reply. if you can't get a reply back got to the store owner were you purchased the product. I thing they can help you
by TessaKimura
Mon May 15, 2023 8:36 am
Forum: Software
Topic: Mac, Parallels, Windows 11, Unity not working
Replies: 10
Views: 8493

Re: Mac, Parallels, Windows 11, Unity not working

Now that's a good news
by TessaKimura
Fri May 12, 2023 8:52 am
Forum: Software
Topic: Mac, Parallels, Windows 11, Unity not working
Replies: 10
Views: 8493

Re: Mac, Parallels, Windows 11, Unity not working

Sure, here are the steps you can follow to troubleshoot the issue of your Flatmaster 250 not being recognized by NINA and Unity on your Windows 11 virtual machine: Install ASCOM drivers. Check device manager for your device. Check connection settings and configure USB passthrough. Install .NET Frame...
by TessaKimura
Thu May 11, 2023 5:30 am
Forum: Software
Topic: Unity PB Adv icons obscure data
Replies: 2
Views: 3917

Re: Unity PB Adv icons obscure data

It sounds like you're having a display issue with the Unity PB Advance dashboard icons. Here are a few potential solutions that may help: 1. Adjust the display scaling: Sometimes, if the display scaling is set too high or too low, it can cause issues with the size of icons and text. Try adjusting th...
by TessaKimura
Thu May 11, 2023 5:27 am
Forum: NYX-101 Harmonic Geared Mount
Topic: Abnormal behaviour lead to some mechanical failure.
Replies: 4
Views: 1953

Re: Abnormal behaviour lead to some mechanical failure.

Hello there! Based on the symptoms you've described, it sounds like there might be some issues with your mount and it's recommended that you take advantage of the warranty to get it repaired. Diagnosing the root cause of the problem can be tricky, as there are many potential factors that could be co...
by TessaKimura
Thu May 11, 2023 5:19 am
Forum: Software
Topic: Mac, Parallels, Windows 11, Unity not working
Replies: 10
Views: 8493

Re: Mac, Parallels, Windows 11, Unity not working

Let me know what happen next it's all working or you still need some help?
by TessaKimura
Mon May 08, 2023 12:55 pm
Forum: Ultimate Powerbox
Topic: Switching on flats panel causes ZWO camera to hang
Replies: 1
Views: 3951

Re: Switching on flats panel causes ZWO camera to hang

One potential solution would be to try powering the Artesky flats panel using a separate power source, such as a dedicated power supply or battery, instead of using the UPB2. This would help ensure that the camera is not affected by any power fluctuations caused by the flats panel. Another possible ...
by TessaKimura
Fri May 05, 2023 9:42 am
Forum: Scops OAG
Topic: Recommended guide camera?
Replies: 2
Views: 7251

Re: Recommended guide camera?

Same man same we guys are face same issue

Somebody help us :cry:
by TessaKimura
Wed May 03, 2023 9:19 am
Forum: Software
Topic: Tiny Text in Unity
Replies: 9
Views: 16825

Re: Tiny Text in Unity

I think this may be an Issue As per your thread, Unity may not recognize the windows UI scaling settings which can be the cause for text appear extremely small. This Problem can be easily noticeable on your Dell XPS 9310 laptop Which has resolution of 3480x2400 and a default Windows UI scaling of 30...